Support

Panlab Limited · play@panlab.hk

Play with motion

In full mode, hold a key and raise the top edge of the phone to swell volume. Roll toward the keyboard’s right edge to increase texture. Flick left or right for a brief pitch bend. Piano sounds have natural decay and no pitch bend. Use Motion & sound to calibrate your neutral position.

Try first, buy once

The basic piano, flute and cello keyboard is free. Start the full trial from the sparkles button when you are ready. Confirmation with Apple starts two continuous hours, including time while the app is closed. The full trial includes synth sounds, phone motion and texture.

When the trial ends, basic touch playing stays available; synth, motion and texture lock. The full unlock is one purchase with no subscription or renewal. It costs HK$38 in Hong Kong. The app displays Apple’s current local price in other regions. A trial does not charge you automatically.

Restore Purchases

Sign into the same Apple Account used for the full unlock, open the purchase screen and tap Restore Purchases. An expired trial cannot restart. A refund or revoked purchase removes the full unlock. For payment and refund assistance, use Apple’s purchase support.

If sound stops

Check your iPhone volume and selected audio output. Use Panic to clear held notes. If the app shows Retry audio, tap it once. Return to the app after interruptions; audio pauses while the app is inactive.

Tell us what happened

Include your iPhone model, iOS version, app version and a short description. You may attach a screenshot you are comfortable sharing. Do not send passwords, Apple Account credentials or card details.